1 hour ticket response
Our team of customer service technicians is specialized in supplying rapid answers to all your queries. We’ll review your trouble ticket once it is submitted and will reply back with a solution to the problem within less than sixty minutes after the ticket submission. As a matter of fact, our average support ticket response time is 20 minutes.
A First–Rate Help Desk Support Service
We’ve got a team of web hosting support professionals who are eager to respond to all your requests anytime you are in need of support. The majority of our help desk team members have many years of experience in the shared hosting sector, which implies that you can constantly depend on rapid and exhaustive answers to your problems.
A User–Friendly Help Section
To help you get a quick hint on how to use a specific feature, we have integrated a really intuitive Help section in our Web Site Control Panel. You can search through an enormous selection of web hosting account administration articles and website administration articles, have a gaze at the F.A.Q. database or watch our instructional video tutorials.