Integrated Ticketing System in Shared Hosting
In stark contrast with what you may find with many other hosting providers, the trouble ticket system that we’re using with our shared hosting is part of the Hepsia hosting Control Panel, which comes with all accounts. You won’t have to memorize different log-in names and passwords, as you’ll be able to manage your tickets and the web hosting account itself in one single place. So, if you have an enquiry or chance upon a problem, you can touch base with our help desk staff members right away. Our ticketing system includes a clever search mechanism. This goes to say that even in case you have sent a lot of tickets over the years, you will be able to track down the one that you want without difficulties. On top of that, you can see knowledge base recommendations for fixing commonly met challenges.