Many individuals who begin using their very first hosting account, or change companies, frequently have inquiries concerning how certain things are done or chance upon difficulties when setting up different things such as emails, site settings, and so on. That is why, a lot of web hosts have compiled documentation with the most standard questions and issues in order to help their clients obtain information quickly and seamlessly. As a result, the help desk team representatives can concentrate on actual issues that some customers may be facing, since the solution for the smaller things will already be available on the World Wide Web and clients can resolve them without having to contact the support team. Having thorough documentation is really important, particularly for new users with no past experience at all, as the hosting service involves a multitude of functions and many people can get baffled about what action to take. A good information repository can both help you carry out the operations that you wish and get to know how the web hosting service functions in general.

Extensive Online Documentation in Shared Hosting

If you’ve ordered your first shared hosting account from our company or have migrated your website over to us, you’ll grow accustomed to our platform and our in-house created Hepsia Control Panel in no time as we have compiled a substantial knowledge base where you can find all the information that you’ll ever need – both general info with regard to the hosting service as a whole and more specific info about the different functions that you can use and the challenges that you can face. The articles are located in two places. The full article list is accessible through the Control Panel’s Help section. You can access articles that are dedicated to the different features in each Control Panel section too. You can get to know how to accomplish de facto everything, from creating an .htaccess file to administering an electronic mailing list, and all the articles include detailed guides, so you’ll never become puzzled on account of an unclear text. Certainly, in case you come across a more specific obstacle and you don’t find anything about it in our knowledge base, you can get in touch with our client care staff representatives 24-7-365.